HighPoint Technologies, Inc. HPT370 Host Adapter Device Driver for Microsoft Windows NT ############################################################################# Revision History: v.1.0.3b 20Oct2000 o Fix problem of RAID-1 system locks up if removing one of mirrored disk from system durng data processing o Fix problem of system file copy locks up if two RAID disks are on HPT370 v.1.0.3 30Aug2000 o Performance tune up v.1.0.2 10Aug2000 o Revise to v1.0.2 v.1.0.1 06July2000 o Fix PIO timing setting problem v.1.0.622 22June2000 o Add "Span" disk support in RAID utility which is missed in previous release v.1.0.620 20June2000 o Add RAID utility support v.1.0.0 15June2000 o Fix installation problem on dual processor system o Fix installation problem on RAID 0+1 system v.0.91.518 18May2000 (internal) o Fix problems on opening multiple windows for data transfer v.0.91.512 12May2000 (internal) ############################################################################# ############################################################################# NOTE: HPT370 has been designed to let you add additional high performance device(s) to your current computer system, your computer must have the Windows NT 4.0 operating system already installed. ############################################################################# This readme provides the information needed to install and use the HPT370 device driver for Microsoft Windows NT 4.0. The Windows NT sub-directory (\NT) on the driver diskette contains the following files: HPT370.SYS A HPT370 device driver for Windows NT 4.0 OEMSETUP.INF A file used by Windows NT 4.0 Setup for driver installation README.TXT An ASCII text file describing the HPT370 device driver for Windows NT 4.0 TEXTSETUP.OEM A file used during Windows NT installation HPT370.TAG A tag file required during during Windows NT installation DISK1 A flag of device driver which is required during Windows NT installation Installing the HPT370 during a fresh NT installation. If booting from a CD: 1. Press the "F6" key when Windows NT displays the following message: "Setup is inspecting you're computer systems hardware". This will display a new setup screen, then prompt you to press the "S" key to add a device. 2. Press S, and insert the HPT370 driver diskette. Press Enter when prompted and allow Windows NT to install the HPT370 drivers. 3. Windows NT will continue and complete the installation procedure. If booting from the NT setup floppy diskettes: 1. Windows NT will proceed with installation normally, then display a new setup screen and prompt you to press the "S" key to add a device. 2. Press S, and insert the HPT370 driver diskette. Press Enter when prompted and allow Windows NT to install the HPT370 drivers. 3. Windows NT will continue and complete the installation procedure. Installing the HPT370 driver for a pre-installed Win NT system. When Windows NT is up, install HPT370 device driver as follows: 1. Installing Device Driver 1. Open My Computer 2. Open Control Panel 3. Double click icon SCSI Adapters 4. Click Drivers 5. Click Add... 6. Click Have Disk... 7. Insert the floppy diskette containing HPT370 Windows NT 4.0 device driver into drive A, and type in "A:\NT[Enter]", then click OK 8. Select HPT370 Ultra DMA Controller, you will be asked to enter the full path to the HPT370 Ultra DMA Controller files, type in A:\NT and then click Continue 9. When asked to restart your computer, click Yes Your hard disk drive attached to the HPT370 host adapter must be partitioned and formatted before you can access it. Please see Partitioning Your Hard Disk to know how to partition and format a hard disk drive. 2. Checking the Installation If you want to check if the HPT370 host adapter and its device driver are correctly installed, you can: 1. Open My Computer 2. Open Control Panel 3. Double click icon SCSI Adapters 4. You should see the item HPT370 Ultra DMA Controller (started) listed 3. Partitioning Your Hard Disk If the hard disk drive attached to the HPT370 host adapter has not been partitioned and formatted yet, you need to partition it first. To partition the hard disk drive attached to the HPT370 host adapter, follow the following steps: 1. Click the Startup button 2. Go to Administrative Tools (Common) 3. Run Disk Administrator 4. Select disk number you would like to partition 5. Select the menu Partition 6. Decide the partition size create partition of the size 7. Exit Disk Administrator 8. Select the new created partition (logical disk drive) and format it 4. Troubleshooting The boot manager for Windows NT contains recovery logic to allow you to return to the last known good configuration. If you have changed your host adapter configuration and Windows NT no longer boots, follow these steps to recover: 1. Undo any hardware changes you have made to the computer since it was last operational. 2. Reboot the computer. Watch the display carefully during booting up. If the following message appears, press the Spacebar and follow the instructions on the display screen to continue booting with the last known good configuration: Press spacebar NOW to invoke the Last Known Good menu 3. Once your computer is operational again, check all of the hardware and software configuration changes you want to make. Look specially for conflicts with parts of the existing system configuration that are not being changed. If Windows NT can boot but the driver has not been started (see Checking the Installation), please check the followings: 1. Make sure the host adapter is properly installed, and the device is correctly connected to the adapter. Double check that the cable between the adapter and the devices is correctly attached. And also check the jumper setting on the drive is correct. 2. Make sure that a power cable is properly attached to each drive attached to the HPT370 host adapter. If the driver has been started and you still cannot access the hard disk drive attached to the HPT370 host adapter, the hard disk drive might have not been partitioned and formatted yet. You may need to partition and format it. If you cannot determine the source of the error, contact HighPoint Technical Support for assistance (see HighPoint Technical Support and Service in this README file). 5. Removing a Host Adapter Removing a host adapter can be as simple as physically removing it from the slot when your computer is shut down. Windows NT boots and functions properly in this configuration, but a warning message is generated every time you boot Windows NT. To eliminate the warning message, you must update the Windows NT software configuration, as described in the following steps: 1. Open My Computer 2. Open Control Panel 3. Double click SCSI Adapters 4. Click Drivers 5. Select HPT370 Ultra DMA Controller, then click Remove ############################################################################# The first time install a Windows NT system with HPT370 device driver 1. Install Windows NT from CD-ROM without specifing any option 2. Windows NT will create three floppies for second phase installation 3. Install Windows NT from the floppy 4. When Windows NT ask for addtional host adapter, please slect SCSI type host adapter 5. Then Windows NT will ask you to install device driver for that SCSI type host adapter (HPT370) 6. After installation HPT370 files from floppy, users can see "HPT370 Ultra DMA hosta dapter" 7. Following the step to continue installation of Windows NT ############################################################################# ############################################################################# HIGHPOINT TECHNICAL SUPPORT AND SERVICE If you have questions about installing or using your HighPoint product, check the user's guide or readme file first, you will find answers to most of your questions here. If you need further assistance, please contact us. We offer the following support and information services: 1. The HighPoint Web Site provides information on software upgrades, answers to common questions, and other topics. The Web Site is available from Internet 24 hours a day, 7 days a week, at http://www.highpoint-tech.com. 2. For technical support, send e-mail to support@highpoint-tech.com NOTE: Before you send an e-mail, please visit our Web Site (http://www.highpoint-tech.com) to check if there is a new or updated HPT370 device driver for your operating system. ############################################################################# ############################################################################# COPYRIGHT Copyright (c) 1995-2000 HighPoint Technologies, Inc. All rights reserved. No part of this README file may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of HighPoint Technologies, Inc. 5177 Brandin Court, Fremont, CA, 94538. TRADEMARKS All trademarks are owned by their respective owners. CHANGES The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, HighPoint Technologies, Inc. assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. HighPoint Technologies, Inc. reserves the right to make changes in the product design without reservation and without notification to its users. LIMITATION OF LIABILITY: IN NO EVENT WILL HIGHPOINT BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, HIGHPOINT SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, OR RECOVERING SUCH HARDWARE, OR DATA.